COVID-19 Updates for Bancroft NeuroRehab Clients

As we monitor Coronavirus (COVID-19) in our region, we want to keep our clients updated on the preventative measures being taken and preparations Bancroft NeuroRehab has implemented to help keep you or your loved one healthy.

You can also find updates at

We are in constant contact with local and state agencies in NJ, PA and DE to gain insight and best practices as new cases of the virus are reported. We are working with program leaders and staff to implement precautionary measures and cleanliness education in all locations, and identify public areas where we will temporarily limit visitors.

Now offering telehealth services to our patients:

See one of our clinicians virtually for psychology, physical and occupational therapy and speech therapy. Most insurances are accepted and no-copays are required.

We remain open for Outpatient Therapies. We are pre-screening each patient prior to the appointment. 

  • All outpatients will be contacted 24 – 48 hours prior to their appointment to participate in a pre-screening for COVID-19. Additional information will be provided during the call. If you have a fever, cough, or other symptoms, you will not be able to be treated.
  • Anyone who has traveled abroad or on a cruise ship within the last 30 days will be asked not to enter the building
  • We are asking family members to remain in their cars, or drop off and pick up patients to the greatest extent possible. Anyone who needs to enter our locations will be screened prior to entering the building.
  • All outpatients/visitors will be asked to wash their hands, or use approved hand sanitizer, upon entering and exiting the building.

Beginning Tuesday March 17th:

  • All Bancroft NeuroRehab Day Program sites and employment programs will be closed until further notice.
  • For those in residential rehabilitation, any community outings that are not for the health or safety of an individual have been cancelled. Any non-emergency medical appointment will be rescheduled for a later date.


We are offering a COVID-19 Family Hotline at  and  for questions related to Bancroft’s response and actions taken to keep those in our care and our staff as safe as possible.

Hotline: 856.546.7727

The Hotline will be answered Saturday and Sunday from 10am – 2pm. Outside of those hours, please leave a message or email us and we will have someone return your call within 24 hours.


We know how important therapies are to your well-being and we are doing everything possible to remain open and safe at this time. Thank you for partnering with us to maintain the health and safety of everyone we serve.