Outcomes

Outcomes

About Our Program

Bancroft NeuroRehab helps people in need of neurological rehabilitation live more fulfilling and productive lives through a wide range of therapeutic, vocational, residential and outpatient services. Opened in 1991, Bancroft NeuroRehab is a division of Bancroft, a leading nonprofit service provider for people with neurological disabilities.

Bancroft NeuroRehab therapists treat a wide range of neurological disorders, including traumatic brain injury, concussion, anoxic or hypoxic brain injury, stroke, brain tumor, mild cognitive impairment, Alzheimer’s disease/dementia, multiple sclerosis, and Parkinson’s disease.

How Our Clients Rate Our Outpatient Services

Outpatient Program Satisfaction

Telehealth Patient Satisfaction:

  • On average 100% of participants felt “very satisfied” with the overall quality of the treatment they received through telehealth services.
  • The overall all net promoter score was 80% favorable.
  • On average 100% of participants were “very satisfied” with the ease of scheduling and the technology they were using for Telehealth. 
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Remote consultation- Doctor sitting at hospital, with laptop, having an online call with patient showing tablet device

Testimonials

"Going to Bancroft…I was so impressed with my…treatments. My therapist was incredible, motivated me so much…put me to the next level. The therapists really inspired me to tell others to come. Definitely a place to recommend for others."
Rehabilitation Therapy Patient
“Speech telehealth has worked great. It gives my husband a chance to interact with his speech therapist with conversation and both speech and cognitive exercises. It’s been very helpful.”
Speech Therapy Patient
“I love telehealth, I am able to make all my appointments as long as I feel well. I no longer need to cancel due to transportation issues or that I am worried about being sick and giving it to someone or my migraines that are coming on. This is great!”
Telehealth/Hybrid Patient
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Residential Program Family Satisfaction Survey Results:

  • 92% felt “very satisfied” with the support they received from staff for their loved one.
  • 90% felt “very satisfied” that they were treated with respect and courtesy by all staff members.
  • 90% felt their input was considered in developing treatment goals for their loved one.
  • 92% felt their group home residence for their loved ones was clean, comfortable and accessible.
  • 80% would “highly recommend” Bancroft NeuroRehab residential services.
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Testimonials

"For over 20 years my daughter is a miracle thanks to the entire team at Bancroft. So very blessed!"
Lorraine Rowe
"My family member feels very safe and secure at Bancroft knowing that she will be able to live there as long as she can. I am very grateful for Bancroft and their staff! "
Claudia Bazewicz
"I believe Bancroft is tops in delivering healthcare. I find the group home environment to be top notch accommodations, and the group home team of employees excellent in providing patient care."
Maryellen VanAtter
"We have been very fortunate to have found a second home for our son. The staff that works with him seems caring and compassionate."
Michelle Walsh
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"ASPORE to Excellence, CARF Accredited" CARF Gold Seal
Bancroft NeuroRehab is accredited by CARF International (Commission on Accreditation of Rehabilitation Facilities) for the following programs:

Interdisciplinary Outpatient Medical Rehabilitation Programs

Residential Rehabilitation

Vocational Services

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Recommend Bancroft NeuroRehab to others in need of similar services

Patient Success Stories

Contact Us

To make a referral or to schedule an appointment, call 844-234-8387 or fax 856-491-9153.

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